This is an absolute fiasco and I demand this matter be resolved immediately by returning my 2 RCI timeshares, $9K + closing costs +/-$1100 for monthly bank drafts. However, I cannot afford this. I am old and cannot afford to pay for this time share. The most helpful contributions are detailed and help others make better decisions. Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. RCI, LLC. As a world-class vacation exchange provider, RCI is focused on bringing membersflexibility and choice. Extra VacationsSM getaways prices are based on a seven-night stay. Hopefully the refund will post in a couple days! After I selected the # from the automated message, the phone just rang and rang and eventually the call would drop. | The overall rating of the company is 2.0 and consumers are mostly dissatisfied. Time share oversere haven't got anywhere yet. Type in the email address you registered with. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Our ETA was just after 5, so I wanted to call in. Palmera Vacation Club Company. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Often, you can answer the scam-or-not question before you even see the details of a club promotion. Palmera Vacation Club 5 years ago Save I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Already have an account? Island Links is located on beautiful Hilton Head Island, perhaps the finest resort community along the Atlantic Coastline. It may not display this or other websites correctly. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. Get direct access to Palmera Vacation Club through official links provided below. We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". Must call to book. They offered to purchase our other timeshare in exchange for purchasing their timeshare, within 6 months. We fell for it almost 4 years ago and it sounds as though it has been going on for a very long time. So glad I read this We are going to a tour tomorrow We did end up getting ou $850 dollars backthankfully we were within the five day grace period when we canceled. About 68% have two or more bedrooms, giving families room and space to truly unwind and relax. Have you tried contacting them? At this point I just wanted to get my money back and get out of there. I've had my bank account since 1975 and want to keep it. Hawaii TAT Broker ID #TA-023-193-6000-01 At most timeshare presentations, a sales representative will show you approximately how much youll spend over your lifetime on travel. 1 complaints for Palmera Vacation Club. Do we have any recourse to either go back to original rules when we joined or get out of contract? Click here to get notifications about new complaints of Palmera Vacation Club. membership takes 45 days to activate, 15 days after you can Read Also: Sailboat Vacations In The Caribbean. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. They can certainly be honest in that they deliver what they promise many travelers are happy with their memberships despite the risks and limitations. There are no exact matches available. How do I get out of this? Reporter3228572. When I booked out trip, it took a solid week to speak to a representative. Click here to get notifications about new complaints of Palmera Vacation Club. Bluegreen Points are like flypaper trying to get rid of them (I would recommend against buying them also). What is Palmera Vacation Club's Instagram? I want to close my bank account in hopes of getting away from these vultures. and told them we wanted to cancel the contract or they could I am respectfully asking for a rapid response. A timeshare is also a guarantee to vacation every year, and you pay up-front for a lifetime of travel. 1 complaints against Palmera Vacation Club, RESPONSE: Complaint was not answered Promotional discounts and offers may not apply to all properties. I was puzzled by this statement. CHARLESTON, SC A Live 5 News investigation has uncovered dozens of complaints filed against businesses that sell timeshares and luxury vacation packages. I am one of those seniors who purchased on the promise that they would sell current time share. World renowned for it's golf and tennis, Hilton Head also offers a variety of water sports, miles of bike . No we know why. We have called 6 times-- always get a rep--but they do nothing --left 4 messages with their manager--not one returned call, have a email chain of over 12 emails--where I have made it clear--that I will not be continuing with the contract because what I was sold, is not what I am getting--or not getting. Palmera Sales rep. Joe Pepitone stated the $128.21 takes care of "no more exchange fees or maintenance fees" and confirmed I have purchased several more points for even more vacations with much more availability. These may or may not be honest some are clearly outright scams, and others simply inflate the benefits and disguise the drawbacks. This is not the first time that we have had issues with getting people to respond, Desired outcome: We were very leery coming into it since we've heard (and read) many unpleasant stories about "timeshares" (although I realize that there could be some good ones out there no doubt). Read full review of Palmera Vacation Club. Respect the privacy of others. In fact, timeshare has been celebrating years of growth, surpassing over $10 billion in sales. This was enough to scare us away. So he takes us to another person so we can "check out". When I called the number on the email, it took me to an automated service. Palmera has an "F" rating with the BBB. The salesman (won't name him yet) but he lied to us severely so we had my family go down to Hilton Head and asked for him as if they were Interested and they were told the very lies we were told and with several friends and family hearing all this and then taken for a tour of what type rentals in Hilton Head they could get with 3000 to 4000 points and it is available all the time, very nice Hotel 2 bedroom pool side. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. View Details. Re: Palmera Vacation Club My points being correct. Read Also: Sale Of Vacation Rental Property. We grabbed our stuff and got the heck out of there. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. 13 Scam Clue 3: A promotion claiming youve been specially selected for membership. Four years ago the city passed an ordinance to prevent deceptive, misleading and aggressive solicitation by businesses. Reply. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Featured review. It wasnt high pressure, but it was a little pressure to a kind of go ahead with the contract, Sharon Mitchell said. Dont Miss: Hicv Vacation Package Kissimmee Fl. Existing reservations cannot be canceled and reconfirmed under this discounted travel offer. Clear all Of course, this was not mentioned. Timeshares are meant to be a lifelong product, even to pass down to your children or grandchildren. And just so you know if you wanted to stay a week this time of year, (June) you would have had to use at least 3 years worth of points for the single week. Please let me know what happened or who to contact. Check the complaint history, rating and reviews on this company. They lied about what the points would get us. We were told that we could go anywhere in the world for a week for about 179$ (the 4000point option) ..we were like "this is a great deal" We asked many questions about all the other fees and he would not answer us straight. Most owners do in fact love their timeshare , but sometimes our lifestyles change or we just cant vacation like we used to. We were blatantly lied to about our purchase. We have excellent credit and I don't want this to ruin it! Palmera Vacation Club headquarters 33 Office Park Road, Suite 219 South Carolina, Hilton Head Island 29928 United States Palmera Vacation Club phone number +1 888 887 2563 0 0 What is Palmera Vacation Club's email addresses? A timeshare is definitely worth it for families that want to travel frequently, and travel in comfort. we are convinced we made a BIG mistake and composed a letter to cancel the contract. The product has changed into something that families, couples, and adults love. Here it is a year and 1 maintenance fee later, no bye bye timeshare. My name is joe williams i am a co owner /sharon course owner at coral reef resort in hilton head sc. We asked plenty of questions, figuring 4 heads were better than 2. Use this comments board to leave complaints and reviews about Palmera Vacation Club. get quotes and more. We know of no other matter or practice relating to this company that may assist you in your consideration of this company. Villa del Palmar is a resort that belongs to Villa group timeshare in different locations throughout Mexico like Cabo San Lucas, Cancun, Islands of Loreto, Puerto Vallarta & Riviera Nayarit. The City of Charleston's attorney says during the past several years they received complaints about Vacation Inspirations and Wholesale Escapes. Creating memorable vacations for our members. Palmera Vacation Club Members Association, Inc. The Mitchells signed a one year contract with Vacation Inspirations at a price tag of more than $5,000. purchase it back from us. They just came to our room. Unfortunately, last year, we believed what they were telling us and bought points with Palmera. Copyright 2020 Business Consumer Alliance All Rights Reserved. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. Vacation Club membership. We were lucky and did not fall for their lies (in 2011). Rental: CST: 2081369-50. BCA has no information regarding advertising review at this time. He also danced around answering a lot of questions. Vacation Club. All of the one star reviews that you read are TRUE. We traveled to Hilton Head this past week to listen to a timeshare sales pitch with Palmera Vacation Club. Scam Clue 4: A promotion demanding that you act now or lose the deal. Weeks Float . Usage Type Annual . TUG saves owners more than $20 Million dollars. I believe this outfit may have operated under the name Vacations Anytime years ago in ***********. To be updated with all the latest news, offers and special announcements. $12,000. Also publication TIMESHARING TODAY. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. He swore up and down that the time of year didn't matter when booking and it didn't effect the number of points required. Read full review of Palmera Vacation Club. We put down $1200 on our credit card and signed the financing paperwork for the rest. The letter is already in transit via FedEx to PCV. Still no return calls. Perhaps, the finest resort community along the Atlantic Coastline. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. You May Like: Disney Vacation Club Rentals Grand Californian. Palmera also has a Facebook page that we should all be posting on. Palmera conveniently froze my account when I was late paying my unbeknownst previous maintenance fee for 2021 only because nobody responded to me when I was questioning the invoice. The Palmera membership also included a Quest Vacation Club membership. After all, it's not their money but yours. Called better business and state of SC. The room was filled with small desks and chairs each filled with potential buyers and their salesmen. At our age changing made sense if this transition occured. Offer includes only accommodations and specifically excludes travel costs and other expenses that may be incurred. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Type in the email address you registered with. My wife and I was deceived and lied to, they are good at what they do. to the resort just about 1 year later and went to the sales office In January of 2016 the corporate resort staff told us they would buy his time share and, at a discount, use it as down payment on Share your photos and videos with others to prove the truth of your words. Desired outcome: Read employee reviews and ratings on Glassdoor to decide if Palmera Vacation Club is right for you. Offers void where prohibited by law. We did not need Palmera without this. *The $199USD exchange fee offer and $209USD Extra VacationsSM getaways must be booked by 2/28/23 for travel through 12/31/23 and applies to All-Inclusive vacations only. We traveled to Hilton Head this past week to listen to a timeshare sales pitch with Palmera Vacation Club. The points we purchased would get us a 1 bedroom unit during certain weeks of the year. We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". We tried to fight it at that time, but we had signed a contractual agreement. The trading power we were supposed to have with RCI was incorrect. Nothing that the salesman presented to us was This would leave me with only the maintenance fee to pay. Sign up for free now, Sign up for free to participate on the website. One of the many exciting benefits of your RCI subscribing membership is the ability to expand your options for vacations beyond the Palmera Vacation Club portfolio. Good luck! This is the version of our website addressed to speakers of English in the United States. Some require stiff membership fees up frontusually several hundred up to thousands of dollarsand they may commit you to big annual fees indefinitely. Contact them directly! A member may not be able to purchase food or drink at a resort if he or she chooses not to pay an optional all-inclusive fee. Avoid doing business with Palmera. Book by 8/15 for travel through 12/15/22. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. They have their own points system to be used within the resorts that are on Hilton Head. Then I finally did get through to someone and it was the "reservations department" so she gave me a different number entirely to call. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Desired Settlement: cancellation of contract with no negative credit report filing. Useful. It's hard to believe Coral Resorts/Palmera Vacation Club is still able to pull off this scam on Hilton Head Island. available to us. Finally he took our closing documents, ripped the cancellation page out, wrote a note about how this was the official cancellation, and made us sign it. The complaint has been investigated and resolved to the customers satisfaction. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. Just hold your ground when dealing with these "salesmen" If you feel uneasy about the answers you're getting (or not getting) don't buy into it. Not only is the average cost of a timeshare much lower than your lifetime of vacations, but timeshare units offer much more space than the typical hotel. My next step was going to be to drive back down to HHI with my husband and do it in person but everything I have read on this site does not recommend doing that. Palmera is deducting $295 out of my checking account a month. Definitely an extremely shady "company" with very poor business practices, and I'm glad we saw your post. Have now been paying monthly with only just over $1000 going toward principal.No sale on deeded property as of this date.Very dissatisfied with Palmera Vacation Club.We were assured if we ever wanted to give up our membership we could presumably after we fork out the rest of the money owed.Much as we enjoy HiltonHead it is not worth all the headaches associated with it. This is a multi-location business. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Amount Settled: $0.00. But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. He asked a lot of questions about our lifestyle and vacation preferences and we had good conversation. He purchased from previous individual owner 10 years ago. Read full review of Palmera Vacation Club and 7 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. The Mitchells say during the presentation they were shown first class locations for condos and hotel rooms. Pay only $199USD on your exchange fee when you book select Las Vegas resorts. Well guide you through the process. There was absolutely no reason for that kind of unprofessional behavior if he attacked me the way he did im sure this is not his first doing this.I was appalled, shock and dismay with his disrespectful attitude toward sharon and. Does anyone else have experience with this and any advice? No. I am still suffering with cancer issues and cannot pay my medical bills. VSI the company that supposedly sells your previous timeshare is also irreputable. Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware? With points, you have the utmost flexibility with booking trips where and when you want. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Sleeps 8 . and I fell for it. Some restrictions apply. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. Were prepared to leave until our salesperson (professional liar) told us that they would buy our timeshare and that the $16k could be used to buy a membership at Palmera. There are many benefits of timeshare, but if you arent going to use it to the fullest, you may miss the opportunities! With points-based ownership, timeshare owners can use their vacation points as currency, to spend as they wish. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Palmera Vacation Club Overview Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. Now I have 2! The cost, fees, points, maintenance yearly, I want to give it away, We just want to walk away from the contract. Our Palmera Vacation Club Resorts are the best of what Hilton Head Island has to offer. Don't have an account? Down and my maintenance fee. Not only is this a false & deceitful statement, I've now discovered most Caribbean and Mexican resorts have converted to all inclusive which is a product we are not interested in. Emails found on company website members@palmeravacationclub.com 100% Support 0 0 Palmera Vacation Club website Recommended Reading: Best Places To Invest In Vacation Rental Property. 33 Office Park Road, Hilton Head Island, SC 29928 United States (#6022358) Beds 2 . Each unit is professionally decorated and refurbished every year. Villa del Palmar timeshare reviews show that regardless of all amenities that these resorts offer they are scam experts at what they do, the Villa group timeshare personnel know how to talk like professionals, negotiate like professionals and rob money from you like professionals, many people have fallen victim, so protecting yourself from a Villa del Palmar timeshare scam is the best thing you can do. I should be able to sue myself out of this contract since they did not sell my current time share. Discuss the issues you have had with Palmera Vacation Club and work with their customer service team to find a resolution. Make sure any club youre considering can pass an easy scam test. These vacations are limited. Palmera Vacation Club. I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. 602560941. They were looking for Maintenance fees. The first thing you should do before searching for rental homes is decide on an ideal budget. I did this for over an hour. Box 7602, Hilton Head Island, SC 29938. Fraudulent representation of a time share, Desired Settlement: cancellation of contract with no negative credit report filing, Vacation Club and what we were promised and told. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? Taxes, additional fees and charges may apply. As he went on he began disclosing the annual fee (about 800$).then disclosed that it was a $30,000 Deed of Trust.then the 17% interest. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. We were introduced to a conversion-type program, where currently owned-vacation properties would be taken over by Palmera, and points within those timeshares would be converted and used to purchase a timeshare at Palmera and Palmera would take over your previously owned properties, never was it mentioned that the previously owned properties would be listed until resold. What is the cost??? People buy timeshares because the average cost is almost nominal in comparison to a lifetime of vacations. 2023 RCI, LLC. If you didnt knowingly sign up for a sweepstakes run by some outfit that had terms and conditions you agreed to, any out-of-the-blue winner notification is almost surely a scam. Lets say you take a week-long vacation every year somewhere new. We are now well past that Friday and repeated calls only gets me to LeAnn, Director of Member Services and her voicemail. The timeshare resale industry began to assist owners in need of getting out of their timeshares, and it was unregulated. The comments included "So you like throwing your money away?this is money you already spend on your vacations". Claim it and get a lot of features. Scam Clue 2: A promotion claiming youve won something. Some. Please let me know about a class action lawsuit against Palmera if one exists. Like all the other complaints prior to me. It has been over 9 months. ok, so we bought into Palmera a few years age stating we could have unlimited "smart stays" and were also able to grant them to any of our guests without us having to be there. The first was several years ago when Coral Sands (now Coral Resorts) was run by Reba Management Company. He was not up front at all. ST-36515. We were still not interested. would get enough money to pay off their time share. Buyer Beware!!!! Claim Business, Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. The first clue should have been that the Quest Need to find a different location? Barcelo/occidental vacation club is a rip off. Some property-based clubs claim, or at least imply, that your membership is an investment. Learn how the rating is calculated 1 complaint. At RCI, we understand that no matter how busy life gets, you look forward to the time that you set aside each year to travel to your favorite destination or a brand new one! Must call to book. I even saw some stuff abour class action lawsuits. And we prefer to vacation by ourselves instead of as a group. Login to participate on the website. RCI and related marks are registered trademarks and/or service marks in the United States and internationally. We bought 3,000 points for around $13K. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. (Side note: My Contract states, $126.97 monthly draft so I'm not sure why they are taking the additional $1.24 let me guess, the Board of directors voted for the increase the minute I signed up!) Palmera Vacation Club Click to Rate or Add Salary Add Interview Add Benefits Glassdoor has 3 Palmera Vacation Club reviews submitted anonymously by Palmera Vacation Club employees. BBB Business Profiles are subject to change at any time. How do they get away with this? Bottom line: Palmera VC is a scam. get quotes and more. My son in law own(s/ed ?) From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC.