But as long as we continue to do what we think is best and continue to do what we see as right, that will guide us and lead us towards positive outcomes whether it's within our company or whether it has a bigger impact on our community., This is a BETA experience. The fund continues to provide financial continuity to our people who have directly or indirectly been affected by our store closures due to COVID-19. Can I make changes to my aritzia.com order after I submit it? All of Aritzia's profits, while we get through this challenging time, will go to the Aritzia CommunityTM Relief Fund to pay our people and support their families. When will I get my order? Clothing retailer Aritzia Inc. is closing all of its stores until further notice as businesses across the country move to help reduce the spread of COVID-19. No one has been laid off or furloughed at Aritzia to date, due to COVID-19. 16, Aritzia had closed all its stores, working quickly to reroute its business through digital channels. like Jennifer Lopez, Kendall Jenner and Hailey Bieber, covet the brand's everyday luxury looks. Aritzia has a pretty strict (and somewhat unique) exchange policy. Interested? Keep reading to see a few more appreciative posts, and then check out the sets you can send to a loved one or hero in need. Net revenue increased by about. We appreciate your patience during this time. Frontline healthcare workers sanitization standards pre- and post-shift require a washable, easy-wear wardrobe to be worn to and from work to prevent the virus spread. If you return items purchased via PayPal in store, well exchange them or issue you merchandise credit. Don't worry, you can unsubscribe from our mailing list at any time. To order copies of Also on the topic of representation, Aritzia has faced criticism in the past for not offering a wide breadth of sizes. Join the Aritzia Research Community for a chance to provide valued feedback and receive an Aritzia gift card in return. Items must not be washed, worn or damaged. It beat expectations as it reported a net loss of $26.5 million for the first quarter ended May 31, down from a net income of $16.2 million in the same quarter last year, which ended June 2, 2019. With Love, Often but not always, forward-looking statements can be identified by the use of forward-looking terminology such as "may", "will", "expect", "believe", "estimate", "plan", "could", "should", "would", "outlook", "forecast", "anticipate", "foresee", "continue" or the negative of these terms or variations of them or similar terminology. Wong was named COO in 2007, and in 2015, was named president & COO of Aritzia. Cision Distribution 888-776-0942 Right now, size 18 is no longer in stock for any Babaton items on its site the smallest listed for this line are a 12 and a 2X. According to a 2017 study by International Journal of Fashion Design, Technology and Education, the AAW (Average American Woman) is a size 16-18. The Company cautions that the list of risk factors and uncertainties described above and in the AIF is not exhaustive and other factors could also adversely affect its results. As POPSUGAR editors, we independently select and write about stuff we love and think you'll like too. As a followup to this capsule collection, Aritzia released a limited-edition collection, Cause Mom, in time for Mothers Day. Aritzia has closed all 95 of its stores as a precaution during this coronavirus crisis. Steady, now. The Aritzia Community Relief Fund was supported by the ongoing loyalty of our customers and the generosity of our suppliers, partners and service providers. Warm wishes and happy holidays to you and yours. Opt to get texts or calls with insider info, offers, invites and other fun surprises from Aritzia through your phone number below. Through its omni-channel approach, Aritzia sold through the majority of its inventory (it had $15 million more remaining in inventory at this time last year), with a cash balance increase of $88 million. Aritzia has been hit hard by the pandemic because many of its stores in COVID-19 hot spots have been forced to close for prolonged periods and the company has had to refocus on online sales. Aritzia's strong financial position, with $274 million of liquidity in place at the end of the third quarter, enables it to weather further uncertainty while continuing to take advantage of unparalleled opportunities. If youre returning multiple items, please try to include all items in one box and use one Return Label (even if they arrived in separate shipments or boxes). The Company's expansive and diverse range of women's fashion apparel and accessories addresses a broad range of style preferences and lifestyle requirements. Aritzia Community Relief Fund + Our People. As we navigate this complex and changing landscape, were being challenged on a daily basis. "Like most companies, when the virus hit, our goal was to make every effort possible to keep our people employed so that we could continue to serve our customers." Aritzia will provide an. As we head into the heart of the holiday season, we continue to take our Aritzia Community industry-leading health precautions. Readers are urged to consider the risks, uncertainties and assumptions carefully in evaluating the forward-looking information and are cautioned not to place undue reliance on such information. While International Women's Day and Women's History Month are notable occasions to celebrate the power of women, Aritzia recognizes women all year long, in leadership and executive roles. Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. When search suggestions are available use up and down arrows to review and enter to select. The brand declined to comment on this shift in sizing. Should you need anything else, you can always reach us on our live chat or through email at service@aritzia.com. Pack and ship your return, following the instructions outlined on the Return Confirmation page. Artizia survived during the COVID-19 pandemic by shifting to a far more intensive digital selling strategy. Clients will be able to continue shopping Aritzia's Everyday Luxury offering through aritzia.com for the time being. So anything you buy, like the In total, Aritzia has 106 stores, with 38 boutiques in the U.S. and 68 boutiques in Canada. The program came together with Good360 to create a sponsor package consisting of two cotton tees and two pairs of leggings made of sweat-wicking material, each stitched with an exclusive Aritzia heart logo in gold and 10,000 have been distributed to those on the front lines of COVID-19. So much so, its hard to determine at this point if our stores were more profitable prior to COVID-19 or our new stores will be more profitable as a result of new economics post COVID-19.. 85% of our employee base is made up of women, including 67% of our Aritzia Leadership Team; three of six executive officers are female; and 98% of our retail management team are women. Hey! Our boutiques are officially reopening. Here's what to expect when visiting our boutiques. Every day Im honored to work alongside a world-class team of smart, ambitious, talented women building and thriving in long-term careers, Wong shares. It also partnered with Good360, the global leader in product philanthropy and purposeful giving, to gift Aritzia Community Relief Packages to those battling on the virus frontlines. Net revenue totalled $111.4 million, down 43.4 per cent from $196.7 million in the same time last year. All sale and discounted items bought in store are final sale. Republication or distribution of this content is For further information: Helen Kelly, Vice President, Investor Relations, 604-215-6557, [emailprotected]. Newspapers Limited, 8 Spadina Avenue, 10th Floor, Toronto, ON M5V 0S8. Its Time For A Dress Refresh Shop The 9 Biggest Styles For Spring, How Dressing Weird Became The Ultimate Fashion Flex, TZR Editors Share The Fashion Trends They Are Investing In For Spring, Diors Fall/Winter 2023 Collection Was A Nod To Strong Women In History. After this time, a merchandise credit onto a Merchandise Card will be issued for a period of up to 40 days from the shipping date. As we navigate this complex and challenging landscape, we feel this is the best decision for our people, our clients, our partners and our community as a whole," said Brian Hill, Founder, Chief Executive Officer and Chairman. Aritzia Community Sponsor Package - Diamond ($100), Aritzia Community Sponsor Package - Double Diamond ($200). Be sure to have your package postmarked and sent off within 30 days of your Shipping Confirmation & E-Receipt email. "Aritzia is committed to ensuring the financial continuity of both our internal team and the employees of our overseas partners impacted by COVID-19. Aritzia has a ten-year lease on the iconic former Dean & DeLuca space. Can I refund it? "The shift to models providing our images from their homes is working well for now, and seems to be continuing to resonate with our clients," says Hill. Well do our best to help. Half of the leases the company has signed were negotiated after the pandemic began and reflect what he called compelling post-COVID financial terms.. Many factors could cause our actual results, level of activity, performance or achievements or future events or developments to differ materially from those expressed or implied by the forward-looking statements, including, without limitation, the factors discussed in the "Risk Factors" section of the Company's annual information form dated May 9, 2019 for the fiscal year ended March 3, 2019 (the "AIF"). The brand is also leaning in on its Diversity & Inclusion initiative, which is newly committing $1 million CAD to internal improvements. Gift cards may not be redeemed for cash or refunded unless required by law. In our few workspaces that do remain open, we are taking industry-leading precautions to keep our teams healthy and safe. Similarly, H&M charges a payment of $4.99 for returns made through a Canada Post retail centre but offers free returns for those who are part of the free membership. Bottom line Both companies. to colleagues, clients or customers, or inquire about Sale items marked with a discount less than 50% can be returned for merchandise credit on an eGift Card if returned within 14 days of the shipping date. Note: If you checked out as a guest, a return postage fee of $8.00 (plus applicable taxes) will be deducted from your refund. Get brilliantly crafted emails from Aritzia on sales, new arrivals and all things Everyday Luxury. From the beginning of this global pandemic, weve prioritized the health and safety of our people, our partners and our community. What health and safety measures have you implemented? The analyst noted the brands expansion into the cozy and comfort category, perfectly mirroring consumer demand for more casual and relaxed, at-home pandemic-dressing, Burrows said. This report by The Canadian Press was first published July 9, 2020. Aritzia aims to delight its clients through an aspirational shopping experience and exceptional client service that extends across its more than 95 boutiques and eCommerce business, aritzia.com. The dynamic nature of this situation means that things are always changing. As we take extra precautions to keep our people safe, it may take us slightly longer than usual (1014 days) to issue your refunds. We work hard to create opportunities for young women to join the workforce and gain skills to grow in multiple career paths because championing, supporting, and growing women in leadership and across all levels of our organization is core to our beliefs., Tasha Tilberg with her twins, wearing the Cause Mom collection, a unique collaboration with Cause We [+] Care, Photo Credit: Courtesy of Aritzia. Copyright 2023 CNW Group Ltd. All Rights Reserved. Description. The chief executive of popular Canadian clothing chain Aritzia Inc. said the retailer has experienced few supply chain disruptions despite most of its materials coming from the world's most virus-ravaged countries. Aritzia Return Policy for Online Purchases If you bought your regular-priced merchandise online, you can return the items within 14 days from the shipping date and receive a full refund. TnAction Spring 23 just launched. Today, Aritzia is a leader in the retail industry with a world-class team, a loyal community and an exciting future ahead of it. After 30 days, we will no longer accept returns. So in an effort to make things easier for you, weve compiled all the facts in one place. Only seven, including four in Manhattan, remain closed. Key trends are edited and a curated collection of women's brands, many of which are exclusive to Aritzia, evolve each season. The real estate opportunity for Aritzia right now is unprecedented, said Hill, noting that the company is understored and many other retailers are shutting their bricks-and-mortar locations. Join the Aritzia Research Community for a chance to provide valued feedback and receive an Aritzia gift card in return. Aritzia is well known and deeply loved by its clients in Canada with growing client awareness and affinity in the United States and outside of North America. Aritzia plans to open five or six new stores and reposition three existing locations, primarily in the second half of the fiscal year. Right now, all proceeds will go to the Aritzia Community Relief Fund to support families. This post has been updated from its original form for clarification. The adjusted net loss was $24.9 million or 23 cents per diluted share compared with net income of $18.5 million or 17 cents per share rrmfor the first quarter the previous year. The Women Of Roblox Are On A Mission To Make Gaming A Force For Good, ChatGPT: Thinking Outside The Content Marketing Box, How Latina Entrepreneur Corina Burton Once Failed, Then Launched A Multi-Million Business, Child Sexual Abuse Survivors Pen Their Own Justice, Women Have Found A Powerful Way To Form Authentic Connections In Business - Mentoring Walks, Sephora, A New CCO And A Celebration Of Latinx Roots: Babba Rivera Is Building A Haircare Empire With Ceremonia, 5 Ways To Bounce Back After Getting Laid Off, Greenlight For Work Tackles Top Source Of Stress For Working Parents. Aritzia will also open two pop-up locations in New York and Los Angeles this fall. After the Black Lives Matter protests last summer, Aritzia started by investing $1 million to expand and strengthen its Diversity and Inclusion Program and established an Executive Diversity and Inclusion Committee led by Wong. As Aritzia plans for the future, its new frontiers include opening more storefronts (now that, post-COVID, premier locations now have more compelling financial terms than ever), expanding into new categories (swim and intimates, among others), and procuring new talent. Some of our new health and safety measures include: ARITZIA LAUNCHES $20 MILLION PROGRAM TO GIFT CUSTOMIZED CLOTHING TO CANADIAN HEALTHCARE WORKERS Until then, well be right here online and at your service. "This gift to essential workers has become a staple piece of clothing, thank you @aritzia," one woman posted on Instagram. Aritzia generated $425.9 million in e-commerce sales in the past fiscal year, which was 49.7% of its overall revenue, the company said. Calls may be live or prerecorded. Your Aritzia. Warm wishes and happy holidays to you and yours. As we navigate this complex and challenging landscape, we feel this is the best decision for our people, our clients, our partners and our community as a whole," said Brian Hill, Founder, Chief Executive Officer and Chairman. VANCOUVER -- An Aritzia store in Metro Vancouver has closed temporarily following possible exposure to COVID-19. She rose through the ranks from assistant store manager, to manager, to vice-president of operations. "Our goal is to do our part for the global well-being. What if I need to return or exchange something? Each Community Sponsor Package consists of two of Aritzias most-loved Tour t-shirts and two pairs of iconic Aritzia Atmosphere leggings all featuring the custom heart-inspired Aritzia Community logo. Aritzia The Canada-based retailer saw "outstanding client response" to the fall-winter collection, with expanded key product in new lengths and sizes, Hill said. View original content to download multimedia:http://www.prnewswire.com/news-releases/aritzia-provides-business-update-on-covid-19-301024597.html, Aritzia Provides Business Update on COVID-19, http://www.prnewswire.com/news-releases/aritzia-provides-business-update-on-covid-19-301024597.html. Clients will be able to continue shopping Aritzia's Everyday Luxury offering through aritzia.com for the time being. The Company's expansive and diverse range of women's fashion apparel and accessories addresses a broad range of style preferences and lifestyle requirements. Aritzia is also in a good position thanks to e-commerce growth to expand its product lines by offering different sizes, lengths and colours; as well as new categories, such as swim, intimates, bags, shoes and beauty, he said. The retailer opened a new boutique in Nashville and expanded four boutiques with its Troy location breaking opening-day and opening-weekend sales, Hill said. Packages are free of charge for licensed Canadian female healthcare workers, including doctors, nurses, and healthcare aides caring for COVID-19 patients in hospitals, COVID-19 assessment centres, and long-term care homes. The Vancouver-based retailer closed its 96 stores on March 16 and saw a significant decline in sales in the first two weeks of that month. Net revenue increased by about 63%, or $175 million, to $453 million, up 70%, or $186 million, from two years ago. Wong declined to share any specific benchmark goals for achieving greater BIPOC representation in its corporate structure at this time. The Aritzia Refund policy is similarly strict . From your order detail page, select Return Items to fill out the return request form. All sale and discounted items bought in store are final sale. "Our goal is to do our part for the global well-being. VANCOUVER -- Clothing retailer Aritzia Inc. is closing all of its stores until further notice as businesses across the country move to help reduce the spread of COVID-19. As a group, they are Aritzia to Release Third Quarter Fiscal 2023 Financial Results, Aritzia Announces Closing of Secondary Offering of Subordinate Voting Shares, Aritzia Presents its Fiscal 2027 Strategic and Financial Plan, Powering Stronger. Through the Aritzia Community Relief Fund (ACRF), all sales were donated to supporting Aritzia's staff and its families through COVID-19. For every package purchased (you can pick up the Diamond package for $100 or the Double Diamond for $200), Aritzia will donate two back to the community on your behalf. In celebration of Giving Tuesday Now - "a global day of unity to take place on May 5, 2020, as a response to the unprecedented need caused by COVID-19," according to its website - the clothing company will donate $10 million worth of clothing to thousands of Canadian . The Company will continue to strategically invest in critical infrastructure across its people, processes, and technology. Click to View our Accessibility Statement. As a fashion brand that is leading with empathy, action and innovation, and an optimistic story in the retail landscape, Aritzia is experiencing success by doubling down on a formula that is working. To order While our stores are reopening, we recommend returning your order and placing a new order online. As part of the Aritzia Community Care Program (Aritzia invested $10 million into the program), the brand gifted 10,000 U.S. frontline healthcare workers fighting COVID-19 with custom clothing packages. While we recognize that this is an unsettling time for all, we hope our efforts can provide you with a little sense of normalcy and comfort. Message frequency varies. (To date in fiscal year 2021, which started March 2, 2020, Aritzia has opened two new boutiques and expanded or repositioned two existing boutiques in Canada, and opened five new boutiques and expanded an existing one in the United States. In response to the evolving COVID-19 pandemic, Aritzia will be closing all of its retail locations until further notice as of Monday, March 16th, 2020. Not only did this aesthetic reflect consumers' stay-home reality, creating styles they could see themselves in it also, in many ways, called upon the influencer-popularized It-girl aesthetic, through which Gen-Z millennials are used to shopping online. E-commerce revenue remains strong, though growth has moderated since most of the companys stores have reopened, he said, and is currently trending 50 per cent to 100 per cent higher than last year. You are a vital part of our community, now and forever. As much as real estate is a priority for Aritzia, the brands digital footprint is also a critical part of its strategy. "Our goal is to do our part for the global well-being. A copy of the AIF and the Company's other publicly filed documents can be accessed under the Company's profile on the System for Electronic Document Analysis and Retrieval ("SEDAR") at www.sedar.com. For more details about our return and exchange policy, see. Insider info on sales, new arrivals and more good stuff. Aritzia was startedinside the Hill familys80-year-old department store in Vancouver. Aritzia Exchange Policy. Interested? VANCOUVER, March 16, 2020 /CNW/ - Aritzia Inc. ("Aritzia" or "the Company") (TSX: ATZ ), a vertically integrated, innovative design house of exclusive fashion brands, announced updates to its . Super Puffs immersive pop-up environments, called Super Worlds, were developed by Aritzias creative team and Willo Perron, the designer credited with Drakes flyingFerrariand Jay Zs 4:44 album, among other projects. "All companies plan for challenging times, however a global pandemic is well outside of normal business planning," Hill says in response to the feedback. Don't rely on consumers to do the job you should be doing. After 30 days, we will no longer accept returns. "When we made the decision to close our stores in. Aritzia marketing calls and texts may use an automatic telephone dialing system. Sorry, no refunds to original form of payment for sale or discounted items. What is the Return & Exchange policy for items ordered on Aritzia.com? In early March, when COVID-19 first began rearing its head around the world, few could imagine the toll it would take on the fashion industry. By working with organizations that have expertise in nonwhite representation, mending singed relations with Black consumers and radically pivoting its internal treatment of Black employees, the brand has the opportunity to grow authentically, so long as it is willing to change. Effective immediately, the Company will also shift all Support Office employees to flexible working arrangements. On this page youll find store info, shipping info, and all the As to your most pressing Qs. Opinions expressed by Forbes Contributors are their own. The Aritzia Community Relief Fund, which was supported by the ongoing loyalty of its customers and the generosity of its suppliers, partners and service providers, reached $20 million (Canadian dollars). VANCOUVER - Aritzia Inc. reported a first-quarter loss and revenue drop after temporarily closing all its stores due to COVID-19 health precautions, but the clothing retailer sees an opportunity to expand its business amid the global pandemic. The Company designs apparel and accessories for its collection of exclusive brands. A copy of the AIF and the Company's other publicly filed documents can be accessed under the Company's profile on the System for Electronic Document Analysis and Retrieval ("SEDAR") at www.sedar.com. "Well take those learnings into account as we move forward." expressly prohibited without the prior written consent of Toronto Retail revenue jumped 72% to $305.3 million, up almost 45% from 2020, tracking comparable sales growth of 58% and 26% from the third-quarter last year. All of this transpired without having to lay off a single employee. Starting May 11, Aritzia Community Sponsor Packages will be available for registration on Aritzia.com. With storefronts closed and the masses sequestered indoors, brands of all sizes faced profound challenges from laying off staff to pivoting their fashions around our new reality. Return Processing Times. Dates will be confirmed at a later time. While successful in keeping its team intact, the move received mixed reviews from its online community. In response to the evolving COVID-19 pandemic, Aritzia will be closing all of its retail locations until further notice as of Monday, March 16th, 2020. Services Minister Bill Shorten has urged anyone who has run out of sick leave to apply - not just casual workers who aren't typically entitled to sick leave. We feel a tremendous amount of empathy for those affected by COVID-19, and like all of you, were extremely grateful for our fearless frontline workers. These recommendations are applicable to Alberta and may differ from other jurisdictions. According to Bloomberg, the plus-sized market alone has $20 billion of buying power. 90,000 more frontline healthcare workers gifted through Aritzia Customer Sponsorship with an additional $10 million value Still, theres no disputing the power of a major celebrity social media endorsement. I received an email/phone call letting me know my order has arrived in-store, can I go pick it up? Many factors could cause our actual results, level of activity, performance or achievements or future events or developments to differ materially from those expressed or implied by the forward-looking statements, including, without limitation, the factors discussed in the "Risk Factors" section of the Company's annual information form dated May 9, 2019 for the fiscal year ended March 3, 2019 (the "AIF"). We are not able to offer exchanges online. Text HELP for help or STOP to opt out. There is a tremendous amount going on around us, all of us, and it's a very challenging time for everybody in many different ways. We took the next couple of weeks to analyze our business and during that time, we kept all of our people employed. Aritzia stock is trading at the next 12-month price-to-earnings multiple of 20.4, which is lower than its historical average of about 25.8, offering a good entry point. In the less-distant future, changes in new products could be seen as soon as next month, with its Fall/Winter 2020 collection launching in August. Aritzia is well known and deeply loved by its clients in Canada with growing client awareness and affinity in the United States and outside of North America. You can receive a full refund within 14 days from the shipping date or merchandise credit on an eGift Card within 30 days from the shipping date. "We are in an unprecedented position to expand our product lines' depth, which includes sizes, length, colors, breadth, [and] new style developments We recognize that additional sizing choices will be important moving forward." Clients will be able to continue shopping Aritzia's Everyday Luxury offering through aritzia.com for the time being. An employee who tests positive for COVID-19 shall be paid at the employee's regular rate until the employee is authorized to return to work per the terms of the Human Resources COVID-19 Guidelines for Employees. While it's managed to perform, the question of profound, lasting change continues to loom overhead. Hand sanitizer available throughout the boutique, Sanitized product and fitting rooms after each use, Sanitized cash desk and debit terminal after each client, Regular sanitization of surfaces throughout the boutique, Masks are now required in all our boutiques, and we'll continue to provide them to any client who doesn't have their own, Dedicated healthcare professional available for consult. When typing in this field, a list of search results will appear and be automatically updated as you type. While this has certainly been a difficult period, it has also been a period of learning and in creating opportunities that werent there for us previous to the pandemic.. 2023 BDG Media, Inc. All rights reserved. presentation-ready copies of Toronto Star content for distribution Last month, Jennifer Lopez posted a photo of herself on her Twitter and Instagram accounts wearing the brands iconic Super Puff, in white, with the caption: Cozy morning in my Super Puff, Thank you @AritziaI love it! Hill acknowledged the post during the earnings call, saying the artist did a little favor for us at the end of the year.. Aritzia is a vertically integrated, innovative design house of fashion brands. When Brian Hill opened the first standalone boutique in 1984, the idea was simple: offer beautiful clothes in aspirational spaces with exceptional service. . "SHAME on Aritzia for using the people's money," wrote another. COVID-19 unemployment benefits can help employees, gig workers, and self-employed people whose jobs have been affected by the coronavirus pandemic. Learn More.If your local boutique hasnt reopened yet, you can continue to shop everyday luxury here. Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. Shop Now. They have carved out a unique customer positioning in the market around Everyday Luxury, and through their segmentation into six distinct brands, have built an assortment that can address the customers needs Monday to Sunday, said Kristin Kohler Burrows, senior director, Alvarez & Marsal Consumer and Retail Group, a global consultancy specializing in business transformation. Our retail came back stronger than pre-pandemic levels, and for the first time since the start of the pandemic, all of Aritzias boutiques were open for the entire duration of the quarter, Hill said. Its critical to note that this is merely the beginning the brand knows it has a lot of work ahead.