BEWARE this is a scam. 1. They still refused to let me leave with a copy of the unsigned contract to review with an attorney. Sunset Group, Sales Dept. How to Cancel Royal Holiday Club Timeshare? These are more complaints about this resort: They said they cannot do business via phone, fax, or email. If your developer doesnt have an exit program, your next step would be to seek out a timeshare exit company. This took several months to correct. They are Unethical, dishonest and should be put out of business. I also almost got scam by Sunset World too . As the caller went on and on about this great deal, I googled them and page after page there were sites, like this, exploiting them for what they are. Its critical that you figure out how to distinguish a scam so can protect yourself and your funds from now on. They are refusing of course, luckily my credit card company is standing by me right now and have pulled payment back. After 2 hours on the phone with him and looking at the web site he gave us while he was on the phone; we purchased a trip. They said that they needed some business write offs for their firm. Timeshares & Vacation Clubs. Timeshare vendors often encourage people to go to a timeshare sales presentation by offering incredible prizes if they stay the entire presentation. We are now being told to write a letter to "the board" who will review it and see if we are approved to cancel our contract. Unfortunately we used to enjoy going to Mexico many times in the past but now we will never go to Mexico or buy anything that is made there. Same issues here, please let me know if you found solutions or atty, or any lawsuit. There are options for getting out. Unfortunately, almost every timeshare exit company promises to do the same thing. Sunset Beach Group review: Scam. The resort they showed us "Tres Rios", is not even listed in the contract as part of the deal. The company takes great pride in taking care of all your needs before, during, and after your stay. They wanted us to send them a copy of our cancellation letter since they claimed they didn't seem to have it. How To Write a Timeshare Rescission Letter? So, if you listen to these promises, you better go away, is probably that you will become a victim of a Royal Sunset Timeshare. Promotoria Sunset Group Timeshare Owners Lawsuit They have an office in Miami - which they do business from there. . The family-owned Sunset Group operates timeshares in Mexico, with properties centrally located in Cancun and Riviera Maya. After coming home and investigating some more, I feel lucky to have gotten away from them alive. They refused to show me these mysterious rules. But the highest success rate weve seen is when owners hire a reputable timeshare exit company. Share this info with your general attorney, the Federal Trade Commsision, the Consulate of Canada and USA in Cancn as well as any government agency that you believe might be interested in putting pressure in the Mexican Government to stop these companies from scamming more honest people. Kukulcan Km. When I get back to USA, another man from their company called me and asking the reason of my cancellation and said that the refund will be delayed because the reason of cancellation is personal and has nothing to do with them. Can You Get Rid of a Punta Pacifico, Encanto Baha Timeshare? At that point though I had caught them in so many lies and fraudulent claims that I just kept saying NO NO NO. Im Michelle. 4. Sunset Group is a family-owned timeshare developer. (By the way when we returned to Fisherman's the next year, no improvements to the property were noticed) We paid our timeshare off and now just see the maintenance fees increasing every year. Sunset World Group is a family-owned Mexican company and a leader in the hospitality industry, offering authentic and unforgettable vacation experiences in Cancun and the Riviera Maya. I have evidence showing the lies and how Sunset promotes its memberhsip. Our mission is to eliminate scams in the timeshare industry. $2, 000 down t he drain. Unfortunately we didnt realize we were being scammed until later. The presentation was very high-pressured and very distracting. Scammers will utilize double dealing, or bogus notions, to attempt to take your own data or hard-made money. If they do not refund our $8000, WISH TO FIGHT THEM LEGALLY! I understand that my permission described overrides my listing on any state or federal Do Not Call list and any prior listing on the Do Not Call lists of our partners. They would not allow us to roam the facility or talk to any of the guests. Case #PSC 1701479 We received our "free trip" tickets but ended up not even using them because departure times and actual trips were so limited compared to what they showed us at the airport. Historical Court Records (more than 50 years old). Please contact me if anyone is able to find a better way to deal with these criminals. Another thing to keep in mind is that anything that sounds too good to be true probably is. Sunset World Resorts & Vacation Experiences - Lose our money and peace of mind! Marketing 4 Sunset group took advantage of us and I beleive they are taking advantage of thousands of Americans! What are the process you did? It is part of the Sunset World Company. Be the first one to write one. If there is an Action Lawsuit going on some one please contact me thank you. All things considered, until there is any authority fresh insight about a legal claim, we would urge you to search out elective courses to getting made up for the time and cash youve put resources into your timeshare with Sunset Group. We are tying to cancel our membership too but they said that it is not valid. Are you surprised, you shouldn't be. . I got a kick out of the Bilingual such & such agency for consumer complaints that was staffed by Spanish-only speaking staffers; not too helpful given my pidgin Spanish. 9. Signed, http://www.timesharescam.com/, Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it. Two of the biggest to watch out for are up-front fees, or on the other hand cold calls from a company you never gave your info to. You also have the option to opt-out of these cookies. If there is a lawsuit, let me know guys, I was a victim too. if it was a scam there would not be more than 20, 000 happy members of this group, it is not a scam, you have to use correctly your opttions and the ones who do so, have an amazing expirience with their purchase. For example, they may tell you that the resort is about to be sold and if you dont buy a timeshare now, youll never be able to come back. I can not confirm that the person on the FB is not really a supervisor in a Cancun resort as she portrays that she is. I was scammed in May 2018. I was so mad upon reading this that we called immediately to complain and to see what we needed to do to cancel. We are seeking total resolution. The company states it offers a real no up-front fee escrow option, so they don't get paid until you get your official release. My wife and I had a bad experience with them also. We sent in the documents and waited for closure. They can contact you with the name of "Marketing for Sunset Group" or "m4sunset" and promise you the all the best of Cancun. Were happy to help in any way we can. My answer was that "the maintenance fee guaranteed they got paid to provide quality, not that I actually would get it." Has anyone asked for a review and gotten their contract cancelled? This never happened, so we wrote several additional emails to this firm. So would I Earl. We hope this article has been helpful. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. This category only includes cookies that ensures basic functionalities and security features of the website. How To Cancel a Manhattan Club Timeshare? I wanted to share this with anyone that might be planning a vacation to Cancun because I do not want you to be a victim as well. Despite the fact that Sunset Group timeshare exit scams exist, it is still possible to find a reputable company with a track record of success in freeing consumers from their contracts. Remember at first she said she was trying to sell her vacation as an employee. The contract also says a sale or transfer may take "60 days to a year and even that is not guaranteed." This was again was a bad mistake. How to Get Rid of Garza Blanca Timeshare ? We are Americas #1 Timeshare Exit Resource and we prioritize timeshare owners. We did so and provided proof of our claim. Timeshare Compliance claims they provide timeshare exit services for frustrated timeshare owners who want to get rid of their timeshares. When I did not take the bite, she texted that she needed to sell at least 7 of these to supplement her income! BIG MISTAKE! Our original contract told us that we could use those or any other Sunset property at any time. Try Profeco, and don't take no for an answer. Hopefully one day their tactics will end, I meant they are professional scammers. I'm in the process of calling the BBB and seeing what they can do. As weve stated, most timeshare companies do have exit programs set upits in their best interest to help you cancel so that you dont end up filing a lawsuit or writing negative reviews online. They just called my house. These same complaints can be found all over the internet on various forums and review websites. How To Get Out of a Diamond Resorts Timeshare? I specifically told the sales manager that I might not meet the 7 day cancellation by mail by the time I returned home on Friday being weekend, he gave me a number to call for cancellation by Saturday/Sunday which I did. An exit program usually includes some kind of refund or compensation for people who decide to leave the developer. They fed us a nice lunch, we toured 2 very nice resorts, were served free alcoholic beverages and then it all began. My fianc and I were suckered into purchasing a "vacation package/timeshare" and absolutely can't believe that we fell for this! If youre thinking about purchasing a Sunset Group timeshare, you should be aware of all of these complaints and issues. So there is no value or savings hence, there was no benefit for buying the package amidst the Pandemic when international travel is still restricted. And every deal included the $1000 per week maintenance fee and $99/perday/person to come to the resort which is no deal considering that is 2x the amount I pay by NOT being a member of the club. Filed March 20, 2017 Several other lawsuits have been filed against Sunset Group, alleging similar tactics, as well as fraud and misrepresentation. After this they charged our credit card and cashed a "check" payment for the same month's payment. www.sunsetscam.com Reading further into the many pages of documents that we had signed off on we find out that the plan had to be cancelled within 5 business days. The Sunset Group is headquartered in Miami, FL but owns and/or manages properties in the Quintana Roo region. Jan 06, 2019 4:36 pm EST. Each of its hotels has its own unique style and provides guests with an unforgettable vacation experience. We also suggest never working with an organization without first having everything recorded in an official agreement. I asked for the details of multiple travel destinations package. If youre interested in finding a timeshare exit company that wont scam you, take a look at our homepage. That proved to me they were lying about the value of the "product". If there is somesort of class action please count me in. We were told that we had time to cancel if we changed our minds so that made us feel somewhat better. At the airport they offered us nice rental SUV for the whole week for $99 if we would tour the "hotel". Its very important to google the company and read reviews about them especially if you put out big money . In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in bait and switch tactics. The plaintiff is . It was very uncomfortable going back and forth with people that I caught in lie after lie, and half-truths, all day especially since we felt "captive". I was in Cancun Mexico last November 2020 and stayed in Sunset Royal Beach . Youre not the only one wanting to ditch their Sunset Group timeshare. Sunset World Resorts & Vacation Experiences - Sunset Fishermans Village Time Share - Rip-Off. I'd rather just pay for the SUV rental and enjoy my vacation. Our primary problems are: when we went to the sellers office we were told they do not buy back units. I forwarded all calls from agency to the lawyer. I agreed, but we agreed that if things got too far out of control we would walk out and just pay for the rental which was through hertz and eat the rental cost. But there is one site that seems to know where they are all the time, namely their collection agency, Resort Management International. Please help! Also, they will tell you that you are making an excellent financial investment, and that you can rent or sell your timeshare weeks for a profit. When we offered to give them Sunset Fisherman's contract on an even even trade they made us sign a contract that said we could not stay or visit Tres Rios in the future. The lawsuit was seeking refunds for all people who had purchased a Sunset Group timeshare. Article 99.- The purpose of rehabilitation is to reinstate the person sentenced in civil rights, We contacted the Mexican Embassy in Canada who told us Ill help you and guess what we never heard back. Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it. They said this was a standard business practice in Mexico. On 03/31/2021 ALEXIS MILLER filed a Personal Injury - Motor Vehicle lawsuit against SUNSET AUTOMOTIVE GROUP INC. Her "closer" finally agreed to text me the details. In terms of why its so hard to locate a timeshare exit program, class action lawsuits are one cause. Go figure. At the bottom of our most recent maintenance invoice (doubled for updating property) purposes, there is a statement: "would you like to stop paying maintenance fees? How to Get Out of a Sheraton Vistana Timeshare? We purchased the membership in 2008 for Tres Rios cancun and went to the resort for the first time this year. I said I'll keep an open mind. I did talk to the Tourist Police & a couple of quasi-consumer agencies the next time I was in Mexico, but everyone was extremely not helpful. Can You Get Rid of an Escondido Towers Timeshare? For other owners who have a timeshare with a different company, the good news is most developers do offer an exit program of their own. When evaluating a contract, always be on the lookout for any inconsistencies, as they may point to a scam. FRAUD (charge #2) - Pg. I decided to buy their (Ultimate Loyalty Program) package for a couple thousand. Sunset Lounge lawsuit heads to court while venue continues to sit empty. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Please read and let me know what you think. We had enjoyed going to the Sunset Royal in Cancun for many years. Didn't seem like a bad deal to us. We would caution against working with Mexican Timeshare Solutions, as they have been known to scam people who are already taken advantage of by Sunset Group. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/ How to Get Rid of a Timeshare in Florida? Make certain to archive all that and counsel a lawyer assuming you have any inquiries in route. Sunset Solutions Group Response Apr 23, 2020. How to Get Out of Raintree Vacation Club Timeshare? Business Profile Sunset Solutions Group LLC Collections Agencies Contact Information 200 E Arrowhead Dr Ste 5 Charlotte, NC 28213-6465 Visit Website (980) 938-5562 12 10 complaints closed in. then they wanted to combine 2 contracts in 2018 into one and sell us more perks. Assuming somebody offers you an astounding arrangement on a timeshare bundle or persuades you that you can get a good deal on a specific help, theres a big possibility that they are lying and are simply attempting to get cash from you. Or you can fill out or form on the right side of the page. 6. Their goal is to make your vacation as enjoyable as possible so that you can come back year after year. How to Get Out of a Capital Vacations Timeshare? Sunset World/Pura Vida Lifestyles Premier Cancun Vacations, Cancun Travel Unlimited,Sunset Group, PURA VIDA, club sunset cancun, sunset group, sunset royal Enticing people to buy a ripoff vacation packages, took my money $1625.00 for a membership, can't even access the website PURAVIDALifestyles, took upon themselves to terminate my membership . You can explore this all the more effectively by reading past timeshare exit reviews. After being faced with such an unexpected expense my fianc and I decided that there was absolutely no way we could afford the "vacation package" that we had signed up for. 1 shows balance financed as $10, 295 in addition to the fact that this was financed at a 6.9% interest rate. One of the main reasons people want to get rid of their Sunset Group timeshares is because of the high-pressure sales tactics used by the company. The first thing you need to watch out for is the timeshare sales pitch. We wanted to leave several times, telling them that we were not interested but they wouldn't back off! Sunset Groups ratings and reviews reflect all of these issues and complaints. i personally would beg to differ. In the presentation, they claim that the all-inclusive is for corporate weeks only, and for regular weeks they can choose whether or not to pay for the all-inclusive. We do alot of cruising and thought-Wow this is really a great deal. He is saying that it is an investment and that you can sell your weeks to the company if you dont use it and they will buy your weeks and then you will earn money from selling your weeks to the company . Guess what? Business Profile Sunset Group Travel Club Contact Information 13611 s Dixie Hwy Ste 109 Miami, FL 33176-7262 Email this Business (908) 964-5967 Customer Complaints 18 complaints closed in. Or tell them to hold on for a minute and use a cell phone to call your accountant or tax-professional. Sue me [censored]es! If you have any questions or would like help cancelling your Sunset Group timeshares, please dont hesitate to reach out to us. Sunsetworld Resorts, did you find out the other locations of their hotels prior to this? Sunset Group - Royal Fishermam, Playa Del Carmen Mexico BUYER'S BEWARE ! 3. I am sorry they stole your money, scammed you, but am glad that you are warning people, like me. They gave us 4 of those worthless vouchers for Sandos resorts which are also worthless. Despite the fact that they practice things like this, it is feasible to discover a reputable timeshare release business with a track record of success in freeing consumers from their contracts. There is equity in the "purchase". Please visit this website (specially the video section) to know in detail how these companies operate. In the event that they dont have a rating, or their grade is extremely low (a F particularly), then staying away from them is ideal. There are other, more trustworthy organizations out there that can assist you with dropping your timeshare contract. We wanna fight them too because we dont want to lose our $4, 000, Ley Federal de Proteccin al Consumidor (texto consolidado publicado en el Diario Oficial de la Federacin el 25 de junio de 2018) Mar 30, 2006. What a rip off and that's before considering the "membership fee" which varied but I had them down to $4000 for 10 years. This case was filed in Manatee County Courts, Manatee County Courthouse located in Manatee, Florida. The VW Car-Net 3G sunset class action lawsuit was filed in the U.S. District Court for the District of New Jersey: Michael L. Raffo v. Volkswagen Group of America, Inc. et al. I am sure this will cause them to threaten a law suit and other tactics. After further review of our contract, we decided to cancel since we did not feel very comfortable about the whole business transaction. If a hurricane destroys the building, there is no required repair or fix. Discover Riviera Maya Reservations for Non-Members Resort Select a Resort Check-In Mar02 Check-Out Mar04 Adults 02 Children 00 Member Promotions I kept going back and forth with them. I have a duplicate copy of that . Ask to use the internet to download the real form from the IRS. the May 17 charge, in an email dated Sat. I am writing this complaint to warn every potential buyer of this horrible business and to hopefully bring total resolution to our experience. The next day I was able to meet a person from their verification department and handed him my cancellation letter that I wrote myself. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. My heart rate is through the roof as I write this letter and I get more and more upset as I look back to even proofread it. (told in the presentations especially into the real estate group that they do and in an email from customer services that they buy back daily their units but havent opened their real estate offices yet?) On latimes.com, Timeshare Exit Team publicly stated their average cost is about $4,000 paid up-front. Search Close. I hate those people with a passion. Im praying one day there will be a law suit against them. Get Rid of Timeshare Inherited from Parents? Never spoke to them before. This was in March and up until this day they still haven't paid our membership to Ice Gallery. Well! We have tried many times now to practice their "Buy Back" option which was promised to us on their presentation when we purchased. We liked going out & trying different restaurants. On August 31, 2007, my wife and I attended a sales presentation at Sunset Fishermens Village in Playacar. Search Close. Possibly the attorney General also! There was one indication that a possible lawsuit may be filed by attorney Mitchell Sussman; you can learn more by searching Promotoria Sunset Group Timeshare Owners Lawsuit.. I'll never agree to waste a full day of my vacation with these scammers again. The whole thing is a rip off as far as I can tell and very stressful for anyone. While its not easy to find information on how to get out of a Sunset Group timeshare, it is possible, and you have options. If the plaintiff loses the case, no one is compensated. If youre hesitant about an investment opportunity, do some research before making a decision. This is not accurate since a variety of issues could prevent you from leaving your contract, no matter how much you pay them. Overall makes it challenging to cancel their contracts. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in bait and switch tactics. Sunset World Resorts & Vacation Experiences review: sunset group / fraud and dishonest. YOUR PERSONAL INFORMATION IS SECURE. This was also to be used for rental purposes to provide rental income for our timeshare as an investment. this triggered my PTSD. On September 5, 2007, we notified Patricio Muldowney, a sales manager at Sunset Fishermens, of our intention to exercise our rights and cancel our contract within the 5 working days provided under Article 56 of Mexican Federal Consumer Protection law. He said they will process my deposit refund. This enticed us to purchase since we have tried to sell this timeshare in the U.S. with no success.
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